Quick Links & Resources
Welcome brokers and agents. Below you’ll find all the links and resources you need to help your clients get the best from MediExcel Health Plan and its family of products.
For questions, or to schedule training, contact our Sales Team at (619) 421-1659 or email at sales@mediexcel.com
Broker Portal
As an appointed broker for MediExcel, our Broker Portal provides access to the information you need to serve your clients.
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• View and Manage Your MediExcel Groups
• Request Temporary ID Cards
• Produce Instant Small Group Quotes
• Submit/View Pending Large Group Quotes
• Create Custom Marketing Kits
A User ID and Password is required to access. To request access, click on the Sign-Up button below and complete the form.
Meet the Team
Service with a sense of urgency is one of our core values and is lived by every member of the MediExcel Team. If you are a current client or potential client, we want to help you with benefit solutions for your company. Contact us at the email options or through one of our team members below.
RFPs & Completed Cases
submit to rfp@mediexcel.com
Sales Related Questions
e-mail sales@mediexcel.com
Adds, Terms & Changes submit to
Erick Posada
Sales Manager
C: (619) 305-9831
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• Sales Development
• Broker Training
• Sales/GA Support
Clementina Arriaga
Sales Support Manager
O: (619) 421-1659 x 2025
• Sales Support
• Sales Events
• Bilingual Enrollment Support
Cristina Mendiola
Sales Support & Enrollment Spc.
O: (619) 421-1659 x 2031
• Sales Support
• Sales Events
• Bilingual Enrollment Support
Brittany Morales
Sales Support & Enrollment Spc. bmorales@mediexcel.com
O: (619) 421-1659 x 2021
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• Sales Support
• Sales Events
• Bilingual Enrollment Support
Mario Grajales, Senior Manager
Member Experience & Client Service
C: (619) 305-9813
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• Member & Client Service Experience
• Large Group Client Management
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Alfonso Castaneda
Implementation & Billing Manager
O: (619) 421-1649 x 2024
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• Invoices
• Billing Statements
• Schedule A's
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What We Do
Small & Large Group Quoting
New Group Processing/Eligibility Reviews
Client & Broker Service
Open Enrollment Support
Group Subscriber Agreements
& Renewal Proposals
Welcome Packets & IDs
for New Members
Open Enrollment Support
Onsite
Over the Phone
Recorded Presentations
Zoom Meetings
MediExcel is excited to announce the launch of new support services. Brokers, Clients, and Members can now call, text, or visit our Chula Vista office to access a wide variety of services.
• Issue Member ID’s
• Walk-In Enrollment / Benefits Education
• Pre-Sale Employee or Client Presentations
• Proof of Insurance
• Submit SENTRI Reimbursement Docs
• Schedule Facility Tours
• 1095-B Forms
Get Appointed to Sell MediExcel!
Join our over 200+ brokers and help reduce healthcare costs for your clients by adding a cross-border option to their benefits package today.
New Broker Checklist
• Copy of CA Broker License
• Broker Agreement
• W9
• E&O Certificate of Liability
Please e-mail all required documents to sales@mediexcel.com
Frequently Asked Questions
Do You Have
Voluntary Plans?
MediExcel has voluntary options for small and large groups.
Are Cross-Border Plans Compliant?
MediExcel is licensed in California, compliant with the Department of Managed Health Care, and the Affordable Care Act (ACA).
What Is Your Participation Requirement?
We accept a minimum of 1 enrolled employee on select plans.
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Do You Meet the Transparency
in Coverage Requirement?
Yes. Click on the Transparency
in Coverage link under Clients
in the menu below.